Privacy Policy

At Identix, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our facial analysis platform.

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, and password when you register
• Uploaded Content: Images and videos you upload for analysis
• Communication Data: Messages you send through our contact forms

1.2 Automatically Collected Information

• Usage Data: How you interact with our platform
• Device Information: Browser type, IP address, operating system
• Analytics: Performance metrics and error logs

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our facial analysis services
• Process your uploaded images and videos
• Improve our AI models and algorithms
• Send you service updates and security alerts
• Respond to your inquiries and support requests
• Detect and prevent fraud or security issues

3. Data Storage and Processing

Your uploaded images and videos are:

• Processed in real-time on our secure servers
• NOT permanently stored unless you explicitly save them to your history
• Automatically deleted after processing (unless saved)
• Encrypted during transmission using industry-standard protocols

4. Data Sharing and Disclosure

We do NOT sell your personal information. We may share your information only in these circumstances:

• With Your Consent: When you explicitly authorize us
• Service Providers: Trusted third parties who assist in operating our platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or asset sale

5. Your Privacy Rights

You have the right to:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Restriction: Request limitation of processing
• Portability: Request transfer of your data
• Object: Object to processing of your data

6. Security Measures

We implement robust security measures including:

• End-to-end encryption for data transmission
• Secure server infrastructure with regular updates
• Access controls and authentication systems
• Regular security audits and penetration testing
• Staff training on data protection practices

7. Cookies and Tracking

We use cookies to:

• Remember your preferences (theme, settings)
• Maintain your session when logged in
• Analyze usage patterns to improve our service

You can control cookies through your browser settings. See our Cookie Policy for details.

8. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by:

• Posting the new policy on this page
• Updating the "Last Updated" date
• Sending an email notification (for material changes)

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@identix.ai
• Address: 123 AI Innovation Drive, Tech City, TC 12345
• Contact Form: Contact Page

12. GDPR Compliance (EU Users)

For users in the European Union, we comply with GDPR requirements. See our GDPR Information Page for specific details about your rights under GDPR.